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Privacy Policy

Effective Date: August 28, 2026

Last Updated: September 2026

1. Introduction

Welcome to Restyling Technology. This Privacy Policy describes how Restyling Technology ("we", "us", "our") collects, uses, and shares your personal information when you use our website or make a purchase.

2. Information We Collect

  • Identity & Contact Information: First name, last name, email address, phone number (used for guest checkout and account profiles).
  • Address & Delivery Information: Shipping and billing addresses, city, state, postal code.
  • Order & Customization Data: Order history, SKU, quantity, prices, vehicle configuration, and custom color selections (including custom Hex codes).
  • Payment Data: Payment status, transaction references, and refund references. Note: We do not directly store or process raw credit card numbers or UPI credentials. All payments are processed securely via our payment partner (Razorpay).
  • Technical & Usage Data: IP address, browser type, and interaction data via cookies and Google Analytics.

3. How We Use Your Information

  • To fulfill your orders and deliver products via our shipping partners (e.g., DTDC).
  • To process payments and refunds securely.
  • To sync inventory and order management with our ERP system (Zoho).
  • To send transactional notifications (order updates, shipping confirmation) via Email and WhatsApp (Twilio).
  • To improve our website functionality and measure performance (Google Analytics).

4. Third-Party Data Sharing

We share necessary information with third-party providers strictly for operational purposes:

  • Razorpay: Order IDs and payment statuses for transaction processing.
  • Zoho Inventory: Customer name, contact info, shipping/billing address, and line item details (including color customizations) for order fulfillment and invoicing.
  • DTDC / Shipping Providers: Delivery name, address, and phone number to ship your products.
  • Twilio / Notification Providers: Phone numbers and email addresses for sending order statuses.
  • Google Analytics: Anonymized browsing behavior.

5. Guest Checkout Data

If you check out as a guest, we collect the same contact and shipping information necessary to fulfill your order. This information is securely linked to your order records and our ERP (Zoho) but is isolated from registered user accounts unless you choose to register.

6. Data Retention & Security

We retain your order and invoice data for as long as required by applicable tax, accounting, and consumer protection laws (typically up to 7 years for financial records). Audit logs and transactional histories are maintained securely to prevent fraud and assist with refunds.

7. Your Data Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. Please note that requests for deletion cannot override our legal obligations to retain financial transaction histories.

8. Contact Us

For privacy-related inquiries or grievance redressal, please contact:

Business Name: Restyling Technology
Email: contact@restylingtechnology.com
Phone: 020 47244742 / +91 88789 24454
Address: Shop No. 10, Survey No. 30/1, S-Corner, Lonkar Basti, Sade Satra Nali Road, Mundhwa, Landmark - Bigbasket warehouse/Lonkar Turf, Pune, Maharashtra 411036

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